Priced by what an answer costs

Plans are metered by what an answer actually costs to produce. We count the answers that reached your visitors. We do not charge per seat, so your whole team can use the console. We do not charge for crawling your site, syncing your catalogue or retrying a failed request. Some vendors now advertise that you “shouldn't pay more every time it works”. We agree with the sentiment, and meter the one thing that is honestly proportional to value: an answer a visitor received.

You choose your plan in the console. An upgrade applies straight away. A downgrade applies from the start of the next month, so you keep what you have already paid for. Invoices are issued in rupees and paid through Razorpay.

Start on the trial and connect your real catalogue. Ask the assistant the ten questions your shoppers ask most, read the trace beside each answer, and look at the conversations page after a week of real traffic. The message count there is the number that decides your plan; we would rather you chose from your own data than from our estimate.

If you run an agency and manage several stores, one account holds as many workspaces as you need, each with its own catalogue, assistant and plan, switched from the sidebar.

The live catalogue tools and the cart in the chat, the trace beside every answer, the review queue, human handover, ten languages, the hosted chat page, custom tools, webhooks, version history and your whole team in the console. Nothing on this list is reserved for a larger plan.

You need email, WhatsApp, voice or social channels answered from one inbox: this is a website widget and a hosted chat page. You need a ticketing help desk: a handover here is a person replying in the console, and nothing more. You need an agent that acts beyond your store: it answers about your content and sells from your catalogue, and that is the whole product. If one of those is the requirement, the comparison pages say who does it better.