https://chatspiel.com Product changes and engineering notes from Fourth Dimension. en https://chatspiel.com/changelog/#2026-09-22-keyboards https://chatspiel.com/changelog/#2026-09-22-keyboards Tue, 22 Sep 2026 00:00:00 GMT Tamil and Hindi keyboards sent half a word. The message box now waits for the word to finish. https://chatspiel.com/changelog/#2026-09-22-thumbs-down https://chatspiel.com/changelog/#2026-09-22-thumbs-down Tue, 22 Sep 2026 00:00:00 GMT After a thumbs-down, the shopper can say what went wrong. The shopper's words appear in the review queue. https://chatspiel.com/changelog/#2026-09-21-account-buttons https://chatspiel.com/changelog/#2026-09-21-account-buttons Mon, 21 Sep 2026 00:00:00 GMT The assistant can open your own account, cart, checkout or plan page. On WooCommerce it opens inside the chat and notices when the shopper has signed in or ordered. https://chatspiel.com/changelog/#2026-09-21-across-pages https://chatspiel.com/changelog/#2026-09-21-across-pages Mon, 21 Sep 2026 00:00:00 GMT A chat started on one page is still there on the next, and in a new tab. https://chatspiel.com/changelog/#2026-09-21-cards https://chatspiel.com/changelog/#2026-09-21-cards Mon, 21 Sep 2026 00:00:00 GMT The row of products under an answer appears in one go instead of filling in one card at a time, and a product a shopper has already seen in the chat comes back at once. https://chatspiel.com/changelog/#2026-09-21-links https://chatspiel.com/changelog/#2026-09-21-links Mon, 21 Sep 2026 00:00:00 GMT A visitor could be sent to a page on your site that does not exist. A link into your own site is now only ever a page the assistant has read, so every link it offers opens. https://chatspiel.com/changelog/#2026-09-21-phones https://chatspiel.com/changelog/#2026-09-21-phones Mon, 21 Sep 2026 00:00:00 GMT The chat fills the visible screen and stays above the keyboard. https://chatspiel.com/changelog/#2026-08-05 https://chatspiel.com/changelog/#2026-08-05 Wed, 05 Aug 2026 00:00:00 GMT Products with options now carry them through the whole flow. The catalogue stores the real price span rather than the cheapest variation, the assistant states the range and asks which option before adding anything, and cards show the choices as chips that resolve to the variation the cart needs. https://chatspiel.com/blog/two-alphabets/ https://chatspiel.com/blog/two-alphabets/ Tue, 04 Aug 2026 00:00:00 GMT A bug that only appeared on colour products: attribute terms are display labels, variations record slugs, and comparing the two directly fails silently. https://chatspiel.com/changelog/#2026-08-04 https://chatspiel.com/changelog/#2026-08-04 Tue, 04 Aug 2026 00:00:00 GMT Product cards were chosen from whatever retrieval returned, so a one-word query could card a pickle beneath an answer about powders. They are now chosen from the products the reply actually names, and a reply that names nothing shows no cards. https://chatspiel.com/changelog/#2026-07-30 https://chatspiel.com/changelog/#2026-07-30 Thu, 30 Jul 2026 00:00:00 GMT The chat panel's scrollbar was rendering at the browser default, 15px down the side of a 380px panel. It is 10px now. In the console, every page has a heading and a sentence saying what it is for; two of twenty-two had one before. https://chatspiel.com/blog/card-showed-wrong-product/ https://chatspiel.com/blog/card-showed-wrong-product/ Tue, 28 Jul 2026 00:00:00 GMT A bug where product cards contradicted the text above them, and why choosing cards from retrieval rather than from the answer was the wrong instinct. https://chatspiel.com/blog/retrieved-nothing/ https://chatspiel.com/blog/retrieved-nothing/ Tue, 14 Jul 2026 00:00:00 GMT Most reported hallucinations are one diagnosable state (retrieval returning zero candidates) and the threshold behind it is a number you can measure.